Items 1, 2, and 3 are ok, and are the feature Um, google is 1) automatically reading my mail, 2) noticing that I made an air travel reservation, 3) populating my calendar with the relevant times, 4) populating my calendar with a fake hotel reservation disguised to look as if I made it, and 5) sending both email and calendar notifications that I'd failed to confirm that fake reservation. Sadly, it is also another bad example to magnify the stereotype of technology people with no ethical grounding (broadly, I don't think it's true, but it happens enough that it smears all of us).
That was just so far beyond crossing the line that I want nothing to do with any such feature. They presume to make a booking, populate it into my calendar, then send an email & alert in the calendar claiming that I failed to confirm the booking that they claim that I made - flat-out lying to me, hoping I'm just in too much of a rush to notice that their booking was not one that I'd intended. I'd be mildly ok with Google sending an offer email resembling: "Here's a potentially good hotel for your trip, would you like to book this, confirm, and insert in calendar?" (ya, it's spam, but at least sort of on-topic).īut what Google was doing is highly offensive and dishonest. Google definitely made clear that if I wanted to accept them auto-populating my calendar with the flights in my email, I also had to accept the fake hotel bookings and lying ".confirm?" messages and manually delete them.
My first thought was that it was from something like an airline/travel upsell team that somehow sneaked through, but my interaction w/Google convinced me otherwise (sorry I don't recall all the details, as it was years ago).
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